Getting Started

Complete Your Vendor Profile

Add your bio, photo, store location, and define your delivery/pickup preferences so customers know what to expect.

List Your First Product: Gift Bouquet

Florists and Combined Members can list their bouquet and availability from the Florist Settings tab. Upload your images, set pricing, and choose your delivery dates.

List Your First Product: Flowers or Foliage

A quick guide for growers to list bunches of stems or foliage with stock quantities, pricing per stem, and colour options.

Completing Your Shipping Settings

Set up local delivery, pickup, and Royal Mail options so customers know exactly how and when they’ll receive your flowers. You can also define your availability and returns policy.

Everything You Need to Know About Royal Mail Shipping

Want to offer nationwide delivery? Use Royal Mail box tiers to price by quantity and set your dispatch days so customers see realistic delivery estimates at checkout.

How “Find an Eco Wedding Florist” Works

This feature connects couples with florists offering sustainable wedding flowers on specific dates. Set your calendar and receive direct enquiries with no middleman.

How Orders Work (and What to Do When You Get One)

Understand the customer journey and learn how to process, fulfil, and communicate about your orders effectively.

Using the Dashboard: A Quick Tour

Find out where to manage products, track orders, update policies, and see reports in your vendor dashboard.

Understand Fees and Payouts

Breakdown of sales commission, payment processing fees, and when you can expect your earnings.